Hi Cheri
What is the release of your EA-HRGXX component?
Following are the two notes which are created for the similar issue of reserve....though the BASIS release is lower than yours, but no harm in checking if the correction instructions actually exists in your system or not.
- 1314767: Behaviour of Workitems launched from UWL
- 1331372: Locking of Workitems from the UWL
Regards,
Modak