Hi
On NWBC Screen have you set accounts in following order
- Maintain Access Control Owners (so mark the Owner and Controller as the EAM User Owner/Controller)
- Assign the Owner to the FF Id
- Assign the Controller to the FF Id
- Finally assign a User to the FF Id
The FF Id needs to have the 4010 role assigned as well as the Owner and and Controller for it
Regards
Colleen