Hi Experts,
I would like to know if there is any chance for editing a master agreement in CLM after closing it (Note: open Master Agreement in edit mode click on Document--> Close to make master agreement "Closed").
Actually we have closed a master agreement in our CLM system and master agreement went into display mode (non editable mode) and master agreement title updated with a tag "Closed" as in below screen shot.
How ever for some reason the MA "Closed" information has not been published to ECC (due to some transmission failures!!) and respective out line agreement line items have not marked with deletion flag. Users are still able to create release orders in ECC against same out line agreement. At this moment, we neither be able to set deletion flag to out line agreement in ECC (manually), nor able to reopen master agreement in CLM to publish details. In summary CLM and ECC are not in sync with respect to that particular master agreement. We have to resolve this issue on priority to avoid further impact.
I request you to suggest if any one have come across such a situation and fixed it. I appreciate your quick response, which helps us in resolving a high priority issue.
With best regards,
Prabhakar